30 Day Money Back Guarantee

We want you to love your Varidesk as much as we do, which is why we offer a 30-day money back guarantee.
This means if you aren’t satisfied we will refund your desk. T&C’s apply.

Making a return or exchange for your Varidesk is easy. We will cover all the shipping costs and assist with the collection of your desk. If you are in a remote or rural location, we may need you to take your desk to a central point.

Please read our terms and conditions carefully so we can proceed with your request as quickly as possible.

Your desk must be in like new condition.
All returns must be sent back to us in the original packaging provided.
You have 30 days from your order date to request your return. Your desk must then be returned within 14 days.
Please provide proof of purchase, order number or details for us to find your proof of purchase.
Returns outside the 30-day window may be accepted at our discretion.
30-day money back guarantee is only available for products purchased through Varidesk NZ – varidesk.co.nz
All returns must be returned to Varidesk NZ.
Please contact us for return shipping options. We will cover all shipping costs and assist with the collection of your desk. If you are in a remote or rural location, we may need you to take your desk to a central point.

Exchanges

If you would like to exchange one desk for another, please return the original desk with the 30 days terms and conditions and then place a new order. You will be refunded for the original desk in accordance with our usual returns policy.

If your desk is defective or damaged please contact us for an exchange.

Refund

Once your desk is returned, and checked we will send you an email to notify your refund is being processed. A credit will automatically be applied to your credit card or original method of payment, within 3-5 working days. If you paid via bank transfer, we will require your banking details to process the refund.

For all returns contact our friendly team

DOWNLOAD RETURNS FORM